Need More Help?
If you can't find what you're looking for, just contact us. You're always welcome to ask.
I'm completely new to jewellery making. Where should I start?
Start with our Free or Beginner courses.
These lessons introduce fundamental jewellery-making techniques through achievable projects and are a great way to build your skills and confidence at the bench.
Once you're comfortable with the basics, you can progress into the Advanced training if you want to develop more professional jewellery-making skills.
Which JTS level should I choose?
It depends on your experience and what you want to achieve.
Beginner — You're new to jewellery making or want to learn for enjoyment.
Advanced — You want structured, apprenticeship-style training and are serious about developing professional bench skills.
Professional — You're already experienced and want to develop more advanced fabrication and jewellery-making techniques.
Pro Plus — You want access to all JTS training levels, including the professional stone-setting courses.
If you're still unsure, contact us and we'll help you choose the most appropriate pathway.
Courses & Training Can I just learn stone setting?
Absolutely.
If you're already an experienced jeweller but new to stone setting, I recommend starting with Claw Setting before progressing into more advanced multi-stone techniques.
This develops the fundamental tool control and understanding you'll need for techniques such as shared claw, channel, grain, pavé and micro-pavé setting.
If you're completely new to jewellery making, I recommend developing some basic bench skills before moving into professional stone setting.
When you feel that you are ready, try out the Advanced courses to see if commercial jewellery technical training is for you.
Can I learn other jewellery-making skills through JTS?
Yes.
JTS covers a very broad range of jewellery-making techniques.
Courses include fabrication, soldering, forming, forging, filing, piercing, jewellery construction, commercial ring manufacture, design, finishing, stone setting and many other specialist techniques.
New training is also added regularly.
Do I have to follow the JTS training program in order?
No.
You're welcome to explore individual courses and choose the techniques and projects that interest you.
However, if your goal is to develop professional bench skills, we recommend following the JTS Ten Stage Training Program, as the projects have been structured to progressively develop your skills.
Can I learn at my own pace?
Yes.
JTS is designed for flexible learning. There are no fixed class times, so you can train when it suits you.
You can pause, replay and revisit demonstrations as often as you need while you are enrolled in the course or membership.
Certificates & Career Training Does JTS offer certificates?
Yes.
Students working through the structured JTS training pathway can submit completed projects for assessment and apply for JTS Stage Merit Certificates.
These certificates recognise the standard of practical work you have achieved through JTS.
They are JTS training certificates and are not an Australian nationally accredited trade qualification.
Can JTS training contribute towards a trade qualification?
JTS provides practical training based around authentic jewellery apprenticeship skills and Australian industry standards.
Your completed projects, assessments and JTS training evidence may be useful if you later seek formal recognition through an independent Registered Training Organisation (RTO).
Recognition towards a nationally recognised qualification is determined solely by the RTO and may involve additional evidence, assessment or training.
Contact us if you'd like more information about this pathway.
Can I subscribe for just one month?
Yes.
There is no lock-in contract. You can subscribe for a month and cancel before your next renewal if you don't want to continue.
You will retain access until the end of the period you have already paid for.
Can I change my membership level?
Yes.
If you want to move to a different JTS membership level, contact Support and we can help you with the change.
This is often easier than starting a second subscription yourself and avoids accidentally having two active memberships.
What happens if I cancel my membership?
Cancelling stops the next recurring payment.
You will continue to have access to your membership courses until the end of your current paid billing period.
After that, access to courses included through your membership will end.
Courses you have purchased individually remain in your account according to their individual course access terms.
Can I purchase a course instead of subscribing?
Yes.
Many JTS courses can be purchased individually if you don't want a membership.
This can be a good option if you are interested in one particular project or technique.
What tools will I need?
That depends on the course.
Some Beginner projects require only a basic jewellery-making setup, while Advanced and Professional training will require a more comprehensive workshop.
Each course page provides information about the main tools and materials you'll need.
If you're just getting started, don't feel that you need to buy everything at once. Build your workshop gradually as your skills develop.
Do I need specialised equipment before I start?
No.
You can achieve a surprising amount with a relatively small collection of good-quality hand tools.
As you progress into more advanced jewellery making, you'll naturally begin adding specialised tools and equipment to your workshop.
Our Getting Started course is a good place to begin if you're setting up your first jewellery workspace.
I'm learning stone setting. Should I buy a Student Setting Pack?
The JTS Student Setting Packs are designed to give you suitable practice pieces for developing specific setting techniques.
If you're a Pro Plus member, the corresponding stone-setting training is included while your membership remains active.
Some Student Setting Packs may also include access to the associated training course. Check the individual pack description for exactly what is included.
How do I keep track of the lessons I've completed?
Use the course navigation and mark each lesson as complete as you progress.
This allows the JTS learning platform to record your progress so it's easier to see where you're up to when you return.
Can I download the training videos?
No.
JTS training videos are streamed through our secure learning platform and are not available for download.
You can, however, watch your courses on most computers, tablets and mobile devices with a suitable internet connection.
Some courses also include downloadable handouts and reference material.
I've paid for a course but can't access it. What should I do?
First, make sure you're signed into the same JTS account and email address you used when purchasing the course.
If the course appears on your dashboard but a lesson isn't loading correctly, try:
• Refreshing the page
• Signing out and signing back in
• Opening the course in a private/incognito browser window
• Trying another browser such as Chrome, Edge, Firefox or Safari
• Trying another device
• Checking your internet connection
If you're still having trouble, contact JTS Support and we'll help you.
Please include the email address connected to your JTS account and the name of the course you're trying to access.
Is my payment information secure?
Yes.
JTS course payments are processed through secure third-party payment providers. JTS does not directly store your credit card details.
Our course platform also uses industry-standard security to protect student accounts and transactions.
Does the JTS Shop ship internationally?
Yes.
We ship many JTS tools, training products and Student Setting Packs internationally.
Shipping costs and availability depend on the destination and the products ordered and are calculated or displayed during the purchasing process.
Please be aware that international customers may also be responsible for local customs duties, taxes or import charges.
Still Have a Question?
We're here to help.
Whether you're unsure which course to take, which membership suits you, what tools you'll need or where to begin, you're welcome to contact us.
